Where are my Splinde invoices?

Every Splinde invoice is emailed to you automatically, monthly or yearly depending on your plan. It goes to the email address of the person who completed checkout, and every past invoice is in the billing portal to download whenever accounting asks.

Download invoices from the billing portal

1. Open the billing portal: https://billing.stripe.com/p/login/9B63cwejuefufHv0COfMA00

2. Enter the email address used at checkout. Stripe sends you a sign-in link.

3. Open the link. Your invoice history is listed with date and amount.

4. Download each invoice as a PDF.

Who receives the invoice

The invoice goes to the address that checked out, usually the workspace's first Admin. If your accounts department should receive it:

• Forward the monthly or yearly email to them, or set up a forwarding rule in your mailbox, or

• Let them download it from the billing portal with the checkout address.

Get the details right

Company name, address and VAT ID are part of your billing details in the same portal. Update them there and every new invoice carries the new details.

Good to know

• The invoice email comes from Stripe, Splinde's payment provider. To find it, search your inbox and spam folder for Stripe.

• An Admin sees the plan and the seats in use under Settings, Plan & billing.

• Yearly plans get one invoice a year, monthly plans one a month, so the invoice rhythm follows the plan you chose at checkout.

• Questions about an invoice? Write to help@splinde.io.

Related

• How do I change the card or VAT ID we pay with?

• Where do I see our plan and how many seats we use?

• How do I cancel Splinde?