How do I change the card or VAT ID we pay with?

Change your card, billing address or VAT ID in the Stripe billing portal. Sign in with the email address used at checkout, update the details, and every invoice from then on uses them.

The portal is the one place for payment details, so card, address, tax ID and invoices sit together.

Change the card

1. Open the billing portal: https://billing.stripe.com/p/login/9B63cwejuefufHv0COfMA00

2. Enter the email address used at checkout. Stripe sends you a sign-in link.

3. Open the link and go to the payment method.

4. Add the new card and make it the default.

The next charge goes to the new card.

Add or change the VAT ID and billing address

1. Sign in to the billing portal as above.

2. Open the billing information.

3. Enter the company name, address and VAT ID exactly as your accountant wants them on the invoice.

4. Save.

Every new invoice shows the updated details. Earlier invoices stay as they were issued.

Who can change it

The portal opens for the email address used at checkout, usually the workspace's first Admin. If that person has left, write to help@splinde.io from your company address and the team helps you move billing to the right person.

Good to know

• Splinde's payments run through Stripe, so the sign-in link and invoices come from Stripe.

• Update the card before it expires and your plan carries on without a gap.

• Invoices arrive automatically by email each month or year, and they are all listed in the same portal.

Related

• Where are my Splinde invoices?

• Where do I see our plan and how many seats we use?

• How do I cancel Splinde?